how do you refund a game on xbox

how do you refund a game on xbox插图

How to refund a purchase on Xbox?

Here’s what you need to know before requesting a refund for an Xbox purchase:You have to use the account through which the product was purchased. …You need to make a request; refunds are not guaranteed. …Refunds don’t apply to all products in the Microsoft Store. …Refund requests must meet certain criteria. …Refunds requests may take several days. …

How much for will GameStop give you for the Xbox?

How much does GameStop pay for original Xbox? On the Xbox front, GameStop offers $60 in cash or $75 in credit for the launch Xbox One, $80 in cash or $100 in credit for the Xbox One S, and $140 in cash or $175 in credit for the Xbox One X. Best Buy: Like Amazon, Best Buy allows you to trade in your old console but only for in-store gift card credit.

How to get a refund on a game?

Go to Steam Help. Log into your Steam account. Click on the Steam Help tab near the top of the screen. Specify you need help with a purchase. When you click on Steam Help, you will be redirected to a list of options. Select the game you want to refund. After you click A Purchase, you should be directed to a list of games you purchased on Steam.

Can You refund on Xbox?

You can refund on an item that is after 14 days by using The refund is still decided by the refund team though.

Returns and exchanges

You can manage returns, exchanges, and more on the Order history page.


When you make a qualifying return, we’ll credit the full amount, less the original shipping and handling charges. Refunds are generally processed within 3–5 business days after we receive your item and find it eligible for a return. Refunds are applied to the original payment option.

Unexpected or inaccurate charges

To address unexpected charges, first see What to do about unexpected charges from Microsoft. If you don’t see the cause for your unexpected charge, you can select the Contact us link at the top of the page, or you can contact Microsoft Store support.

More help

See the resources below for more help with Microsoft products and services.

What is Xbox’s Refund Policy?

Xbox does not have a universal refund policy that applies to all products . Some of their items are eligible for returns and refunds while others aren’t. If you bought physical goods such as packaged software or an Xbox controller, those are usually eligible for returns.

Are There Return Exceptions to These Rules?

There may be unique exceptions to Microsoft’s return policy, but they are generally few and far between. Unless you have extremely niche extenuating circumstances, then no, there are no return exceptions to the aforementioned rules.

Does Xbox Have Free Returns?

Naturally, it doesn’t cost anything to return a digital item like a digitally purchased Xbox game, so that return would be free. For a physical item return, you can get a repair return shipping label when you go to your Microsoft account’s order history and request a return for a physical item, so that’s free too.

How Many Refunds Does Xbox Allow?

There is no limit to how many refunds Xbox allows, as long as all of your refunds are valid. They will not arbitrarily block you from making returns and getting refunds if they meet the valid criteria for getting said refunds.

How Long do Xbox Refunds Take?

Once Microsoft receives your physical item or your ticket for the return of a digital item, it generally takes them 72 hours to reach out to you with an email telling you whether or not your item is eligible for a refund.